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Names not updating after user edits local roster.

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I have a couple of users that have renamed some of the users on their local roster. Now they do not update when I update the names from the Openfire admin console. I have tried to remove the name from the local roster but it goes back to username@server.local, which also doesn't help me. Our users are all named after the computer and we update the names as people move or leave. The Openfire server is a basic setup, not much customization.

 

Thanks,


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