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Some users are in away status even after turn off their machine
Hi, I am using spark im 2.7.1. In this for few users it is showing as away status even after they turn off their machine. The main problem is when I hover on their Name completely IM gets stuck. Not...
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When administrator's computer is hibernating or shut down, Spark ceases to work
Spark 2.7.2, Build 695 - Whenever the administrator's computer is hibernating or shut down, Spark ceases to work for all other users. Why is this and is there a workaround for this issue?
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Recompiling Spark
Hello everyone. Tell me what to recompile Spark to slim corporate settings?
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Login error
I have several people at my company, including myself that are getting the error "Invalid Username or password" it just started today and I am having no problem logging into Openfire website. Is this...
View ArticleSpark 2.7.2 Client stop access to preferences
Is there any way to stop access to the preferences menu on the Spark 2.7.2 Client? Thank you
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user information customization
When you hover a person's username in the Spark client you can see their Online Status, title, and photo if they have one in Active directory. Is there a way to customize this information and add...
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Send file in Conference room.
Hi to all, Is it possible to send file in conference? if non i hope this can add up in the next update. Thanks! Siv
View ArticleTray icon doesn't appear
Hello,after I install Spark 2.7.3 build 715 I start to having issue with tray icon. When Spark start's up and is closed by X the tray icon doesn't appear. To be able to open Spark i have to kill it and...
View ArticleInstallation instructions for the technically challanged
I am trying to install Spark so our small group of coworkers can communicate with each other without using the telephone system for every little issue. I cannot find installation instruction to walk...
View ArticleNo more notifications for conference rooms messages after update to 2.7.3
Hello,after updating to version 2.7.3, we've stopped receiving notifications for new messages in conference rooms. Does anybody know to fix this? Thanks,Valentina
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rerun spark.exe - reopen from tray?
Running spark in windows 7 - when users "close" spark (via x top right) spark does not close, instead its minimized to the tray. I have seen this talked about a bit and understand that its just how...
View ArticleProblem with Spark shutting down when hovering over icons
I'm having issues with one Windows 10 computer and Spark. On this one system, if you open a chat screen and hover over one of the icons at the top right (view user info, etc.), then Spark closes. I get...
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Openfire+Spark+SSO not worked
Hey,I have a problem connecting spark (v. 2.7.3) to the Openfire server by SSO. I tried all the recommendations of these links: https://community.igniterealtime.org/docs/DOC-1060...
View ArticleSpark creating huge errors.log file
Hi Running Spark 2.7.1 in a Windows 2008 R2 Citrix environment. Sometimes (seems random as the users claim they have not done unusual with Spark) spark.exe will start using 100% of its available CPU...
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Turkish Character Problem
Hello, When i select to "Turkish" language, a character problem occured. For example the menu items are must be " Spark- Bağlantılar-Eylemler-Yardım" and "Online" is must be "Çevrimiçi" "Idle" is must...
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Desktop icon doesn't open Spark?
So I've got Spark installed on a few of our user's computers here at work, I've got them setup to auto run and login and start up. Problem is if a user closes the main window it of course minimizes to...
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Sizing the chat window?
Until very recently, I was able to make the current chat window (not the main Spark window) nearly as narrow as I wanted it to be. Now, I cannot decrease the width (to save valuable screen real...
View Articleuser information customization
When you hover a person's username in the Spark client you can see their Online Status, title, and photo if they have one in Active directory. Is there a way to customize this information and add...
View ArticleSPARK Chat Window - Scrollbar Problem
Dear Community, In my Company we are using SPARK 2.7.3.Normally we are using the Standard size of the Chat Window. We have the following Problem:If I get a really long Word like a hyperlink, which...
View ArticleShortcut to Send Broadcast Message?
Is there a way to send a broadcast message to a predefined group simpler then clicking actions>broadcast message? I know this sounds stupid, but we are trying to use Spark for fast, one way...
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